Questions to Ask Alternative Suppliers Banner

  • Are you licensed by the Michigan Public Service Commission?

  • What is the rate per Ccf, Mcf or Therm that I will be charged?

  • Is the rate fixed or will it change from month to month?

  • What is the length of the contract?

  • What happens when my contract expires?

  • Is there a termination fee if I cancel the contract early? If so, how much is the termination fee?

  • How do I cancel?

  • How long does it take to return to the utility once I have cancelled?

  • Will I receive two bills?

  • Who do I contact regarding billing issues?

  • Are current budget plan customers eligible?

  • What if my account is in arrears?